← Resolution CenterSubmit a Broker Dispute
Broker Dispute Resolution
If you have a dispute with a broker regarding withdrawals, execution, pricing, or account management, you can submit a case through our evidence-based resolution process.
Eligible Dispute Categories
- Withdrawal Delay or Refusal
- Execution Dispute
- Spread / Slippage Issue
- Swap / Commission Discrepancy
- Stop-Out / Margin Closeout
- Account Restriction or Closure
- Bonus / Promotion Dispute
- Platform Pricing Complaint
- IB / Rebate Dispute
- Negative Balance / Adjustment
- Other
Before You Submit
- • Contact the broker directly first and allow reasonable time for response
- • Gather all relevant evidence: screenshots, statements, emails, platform logs
- • Prepare a clear timeline of events
- • Note the account type, platform, and amounts involved