Dispute Resolution for Traders
A structured, neutral, evidence-based framework for resolving disputes with prop firms and brokers. Submit cases privately. Get transparent outcomes.
How It Works
Evidence-Based Review
Cases are assessed on submitted evidence, terms, timeline consistency, and firm response — not assumptions.
Neutral & Independent
4TRD does not automatically side with clients or firms. Every case is reviewed objectively.
Privacy Protected
Cases remain private. Only sanitized outcomes and aggregate statistics are made public.
Transparent Metrics
Public dashboards show firm response rates, resolution times, and outcome distributions.
The Resolution Process
Submit Your Case
Complete the intake form with dispute details, timeline, and supporting evidence.
Eligibility Screening
Our team reviews completeness, scope, and evidence sufficiency.
Firm Right of Reply
The firm is invited to respond within a defined deadline (5 business days default).
Assessment & Outcome
Reviewers assess evidence from both sides and issue a structured outcome.
Publication
A sanitized public summary is published — no personal data or raw evidence exposed.
What Disputes Can Be Submitted?
Prop Firm Disputes
- Payout denial
- Account ban
- Rule breach dispute
- Consistency rule dispute
- Slippage / execution issue
- KYC / verification delay
- Challenge reset / phase issue
Broker Disputes
- Withdrawal delay or refusal
- Execution dispute
- Spread / slippage issue
- Account restriction or closure
- Swap / commission discrepancy
- Bonus / promotion dispute
- Stop-out / margin closeout dispute
Important Notice
4TRD is not a court, regulator, or arbitration authority. Outcomes issued through the Resolution Center are internal platform review conclusions based on available evidence. They do not constitute legal determinations, regulatory rulings, or binding arbitration awards.
Public summaries are sanitized and moderated. Unsupported, defamatory, or abusive content will not be published. The platform reserves the right to reject incomplete or malicious submissions.
All case files, personal data, and evidence remain private. Only anonymized outcomes and aggregate statistics are published publicly.